Incident investigation at the workplace is a structured activity carried out by responsible persons to get to the root cause of an incident. More so, It unravels the mystery behind every incident at the workplace.
An incident investigator uses a sequence of questions to unravel the causes of the incident. The right question structure helps to arrive at the root cause.
So, to get to the root cause, the incident investigator should ask the following questions during the investigation and is more likely than ever to get to the fact of the incident.